Requirements Elicitation and Review
Course Length: 1 day
DESCRIPTION
Getting the requirements right means not just documenting what stakeholders say, but digging into their statements (or eliciting) to understand what they mean. This course supports those efforts by providing students the essential elicitation and review skills they need to identify the right solutions and drive significant value on their projects. Students learn repeatable steps and practice techniques to begin elicitation, stay organized, enable critical thinking, and confirm requirements.
TARGET AUDIENCE
This course is designed for individuals performing elicitation activities; business analysts, project managers, business systems analysts, product managers, product owners, system architect, process engineers, requirements engineers, or any other project team member.
PREREQUISITES
None
COURSE OUTLINE
INTRODUCTION
- Define business analysis
- Discuss what requirements are and how they are utilized in analysis
- Describe requirements elicitation and techniques available
PUTTING REQUIREMENTS ELICITATION INTO PRACTICE
- Describe how to use 11 different elicitation techniques to understand stakeholder requirements
- Document Analysis
- Observation
- Interviews
- Surveys, Questionnaires
- Requirements Workshops
- Brainstorming
- Focus Groups
- Interface Analysis
- Data Mining
- Mind Mapping
- Benchmarking and Market Analysis
- Improve your elicitation skills by:
- Practicing several elicitation techniques
- Utilizing active listening techniques
- Enhancing critical thinking skills
- Using various techniques for increased brainstorming results
- Choose the appropriate technique(s) for your project
GETTING THE MOST OUT OF ELICITATION
- Describe the considerations for planning elicitation
- Choose the most appropriate elicitation technique(s)
- Ensure the right people are involved in elicitation activities
- Validate your elicitation results
- Manage Conflict
- Confirm stakeholders have a shared understanding of requirements
COURSE SUMMARY
- Bringing it all together
- Develop an Action Plan with next steps on the student’s current project